• Supervises staff to include prioritizing and assigning work, conducting performance evaluations, monitoring employee performance, ensuring staff members are trained and cross trained, resolving conflicts, and making hiring, termination and disciplinary recommendations.

• Establishes and implements policies and processes for area of assignment and assesses risks related to policies and department activities.

• Develops, implements and monitors short and long-term goals and objectives for the department.

• Oversees and provides technical expertise in the installation, modification, operation, maintenance and repair of facilities, including building maintenance and operation, grounds keeping, and custodial services.

• Develops and maintains relationships with internal customers and external customers, designated vendors, and trade or industry organizations. 

• Develops capital and operational budgets for area of assignment, including monitoring and explaining variances, approving and reviewing expenditures, etc.

Communication - Expresses ideas and information in a clear and concise manner whether verbally, written, or other means; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling.

Customer Focus - Putting customers, both internal and external, at the center of business decisions in order to identify and respond to current and future customer needs. Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers. 

Decision Making - Moves quickly to make good decisions and commit to a clear course of action; comfortable making sound decisions based on partial information; willing to take appropriate risks in order to maintain momentum; shows a strong bias toward action. 

Initiative - Takes action on their own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked.  

Leading/Facilitating Teams - Helps team develop a vision, objectives, and goals consistent with the organization’s mission while encouraging personal ownership, anticipating and resolving conflicts, and fostering an environment where team members are motivated to do their best work.  

Project Management - Establishes project goals, milestones, and procedures, defines roles and responsibilities, acquires project resources, coordinates projects throughout company, monitors project progress, and manages multiple projects.